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CONTACT US AT ANY POINT

At Chevrolet, we care about you and your vehicle. Our goal is to resolve any problems you have, quickly and completely. The Chevrolet Complete Care program provides you with assured low cost of maintenance, warranty benefits and more. For any questions about your vehicle’s operation, ownership or servicing needs, your Chevrolet service operation is ready to assist you.
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Locate Authorized Service Operation

HOW TO CONTACT US

If your problem cannot be resolved by your nearest dealer or if you prefer to speak with us directly, please contact our Customer Care Advisors in one of the following ways:
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TELEPHONE 1800-208-8080
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EMAIL gmi.cac@gm.com

REGISTERED AND CORPORATE OFFICE

Chevrolet Sales India Pvt Ltd.
CIN: U34102HR2008PTC084442

Office No. 03-107-B; WeWork Blue One Square,
Udyog Vihar Phase 4 Rd, Gurugram, Haryana 122016.

FAQ — FREQUENTLY ASKED QUESTIONS

You’ve got questions? We’ve got answers. Chevrolet Complete Care is here to help you, whether you’re stranded on the road at night or you just can’t find your car manual.
  • General
  • Warranty
  • Chevrolet Service

1. How do I contact Chevrolet?

If your problem cannot be resolved by your local dealer, or if you prefer to speak with us directly, please contact our Customer Care Advisors in one of the following ways:

TELEPHONE — 1800-208-8080

EMAIL — 

2. What if I have lost or damaged my car manual?

Not a problem. You can download a copy at our Car Manual page.

1. Does my vehicle come with a warranty?

Yes. With a 3 year/100,000 kms* warranty, Chevrolet Complete Care gives you peace of mind right from the start. This warranty comes with the assurance of trained service technicians, quality workmanship and genuine Chevrolet parts. For more details, visit our Warranty page.

2. Can I take my Chevrolet to any Chevrolet dealership for warranty repairs?

Yes, all repairs should be performed by your local Chevrolet dealer, where trained technicians know your car best and use genuine Chevrolet parts.

3. Is the cost of parts & labour covered under Extended Warranty?

Yes, cost of both parts and labour is covered under extended warranty.

4. What is covered?

All major parts including mechanical and electrical breakdown of parts like the engine, gearbox, steering, brakes, electrical items etc.

5. What is my responsibility?

Proper use and regular periodic maintenance as per recommended service schedule at CSIPL Authorized Dealerships.

6. Is the Extended Warranty transferable when I sell my vehicle?

Yes, the extended warranty will be valid on the transferred vehicle.

7. Can I surrender the Extended Warranty and get A refund?

No, extended warranty has no surrender value and the extended warranty cost is also nonrefundable.

8. Why should I service my Chevrolet only at A CSIPL authorized dealer? Can't I service it at any local garage?

The dealership provides a thorough checkup of the vehicle and suggests the best measures to be taken on related concerns.

*Whichever is earlier from the date of purchase of vehicle

1. When should I service my vehicle?

Your Chevrolet is designed and tested to provide you with years of worry-free driving. However every car has a recommended service interval that is important to ensure proper vehicle health and maintenance. Find out when to schedule your next service at our Recommended Maintenance Schedule page.

2. Can I take my Chevrolet to any Chevrolet dealership for warranty repairs?

Yes, all repairs should be performed by a Chevrolet dealer, where trained technicians know your car best and use genuine Chevrolet parts

3. I haven’t driven my car very far, do I need to service it on the time interval recommended?

Yes, because even though you may not have travelled to the full kilometers interval, your engine oil and other important items need to be checked and topped up or replaced.

4. Where can I buy Chevrolet genuine parts?

Your Chevrolet dealer is the best place to purchase Chevrolet genuine parts.

5. What is a VIN and how do I locate it?

Each vehicle has a unique serial number which is used to identify each individual vehicle. This is known as an International Standards Organization Vehicle Identification Number (ISOVIN or VIN). The VIN consists of a structured combination of 17 characters and is usually located on the bottom corner of the windscreen on the passenger’s side.
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