Chevrolet Voluntary Recall Campaign

CHEVROLET RECALL CHECK

At Chevrolet we care about your peace of mind. If at any time you are concerned about your vehicle, and wish to check if it is subject to recall, you can do so by using our VIN look up below. In the event of a recall, you can rest assured that we will work diligently to communicate recall and program information to all affected customers.

However, we understand that our customers may wish to access this detail on their own accord. All Chevrolet vehicles can be uniquely identified by their Vehicle Identification Number (VIN), and we have created a simple, online look up, which can be used at any time to assess whether there is an outstanding recall on your current Chevrolet model.

In order to assess whether there is an outstanding recall repair on your vehicle, enter your VIN in the search box below. Once your VIN is submitted, one of three icons will appear immediately below the look up box.

Enter your 17 Digit VIN here:

How do I find my VIN?
  • The VIN can be found at multiple places in your Chevrolet Vehicle as under the rear seat cushion, in the engine compartment, at the front right door panel or on the instrument cluster visible through windshield.

1 If you have been separately advised that your vehicle has been involved in a recently announced recall, and you have been shown a green icon, we recommend you contact your dealer directly. In the event of recall, Chevrolet will work to quickly

identify all affected vehicles and notify our customers directly. In addition, affected vehicle VIN’s will be loaded onto this site, however this process can take several days and in rare cases it may take longer.

FIND YOUR NEAREST DEALER

Should you require a recall repair, please use our dealer locator to find your nearest dealership and schedule an appointment.

All Chevrolet Dealers are equipped to handle recall repairs free of charge.

1. GM India Voluntarily Recalls 101,597 units of Chevrolet Beat Diesel

15 Dec, 2015

New Delhi: As part of its commitment to serve its customers proactively, General Motors India today announced that it will inspect and if necessary, replace the clutch pedal lever in 101,597 units of Chevrolet Beat Diesel manufactured between December 2010 and July 2014.

The company has started voluntarily notifying owners of the Beat Diesel to take their cars to any of Chevrolet’s 248 authorized service centers across India. The clutch pedal lever in these units is susceptible to cracking on continued usage.

“Quality and care are our highest priorities and we are committed to putting customers at the center of everything we do. If we foresee a potential issue, we ensure that it is corrected as soon as possible, as part of our complete commitment to customer satisfaction,” General Motors India said in a statement.

Alternatively, customers can also contact their nearest Chevrolet dealership and schedule an appointment for vehicle inspection and correction. The company is working closely with their service network to make the entire inspection and correction exercise as smooth as possible. The affected vehicles will be repaired free of charge at Chevrolet’s authorized service centers across the country.

 

2. Chevrolet Voluntary Product Safety Recall Campaign

14 July, 2015

We would like to thank you for patronizing Chevrolet Beat; Spark and Enjoy. It has always been and shall continue to be our constant endeavor to provide you with the best in class products and services.

At Chevrolet Sales India Private Limited (Chevrolet India), we give utmost priority to product quality and customer safety & satisfaction. During our ongoing internal evaluation processes and routine quality checks, we have identified a need to inspect GM Approved Remote Keyless Entry Installation system (RKE System) fitted in certain Chevrolet Beat & Spark manufactured between 2007- 2014 and Enjoy manufactured between 2013 & 2014, at our Chevrolet authorized dealers. We are not aware of the occurrence of any untoward incident compromising safety on this account. Please refer below pictorial image for identifying GM approved RKE System)

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As a good corporate citizen and keeping with our policy in center, to continue to provide our valued customers with a pleasant experience, Chevrolet India is undertaking a voluntary potential “Product Safety Recall”, for Chevrolet Beat & Spark manufactured between 2007- 2014 and Enjoy manufactured between 2013 & 2014 which is fitted with GM approved RKE System between 2007 – 2014 at our authorized Chevrolet India Dealers.

During your visit to our authorized dealer’s workshop, we would be inspecting your Chevrolet vehicle thoroughly and, if required carry out necessary modification of the RKE installation system, free of cost.

Note: In case your vehicle is not fitted with GM approved RKE System then we would request you to kindly take five minutes from your busy schedule to kindly inform us on our 24x7 helpline No: 1800 3000 8080 or email us at gmi.cac@gm.com.

Thanking you and assuring you the best and unstinted services at all times.

 

3. Chevrolet Voluntary Recall Campaign

24 July, 2013

We would like to thank you for patronizing the Chevrolet Tavera. It has always been and will continue to be our constant endeavor to provide you with products and services that stand out against competition in the market place.

At Chevrolet Sales India Pvt. Ltd, we not only give utmost priority to product quality and customer safety & satisfaction and at the same time, work towards making them compliant with the Government norms. During our ongoing internal evaluation processes and routine quality checks, a condition has been identified, where in a potential emissions issue has been identified with certain Tavera BS-3 vehicles manufactured between March 31, 2005 and September 24, 2013. The issue is not safety related and the vehicles are safe to drive. The company is undertaking a voluntary Customer Notification Program to reach out to the vehicle owners and replace the required parts free of cost.

As a good corporate citizen and keeping with our policy to continue to provide our valued customers with a pleasant ownership experience, we have decided to call in your Tavera vehicle for an inspection. During the visit to our workshop, we will replace the required parts free of cost. The technical update could take a maximum of 8 hours.

We would also like to bring to your kind notice that we are directed by Government of India that these technical updates are mandatory to make your vehicle compliant with Rule 126 of the Central Motor Vehicle Rule 1989.

Furthermore, in order to avoid any inconvenience to you, we have advised our authorized dealers in your city to be in touch with you to schedule an appointment. Alternatively, we would also request your kind support to contact our authorized dealer as per your convenience and fix the appointment for the technical update. You can also reach us through our 24x7 helpline No. 1800 3000 8080 or email us at: gmi.cac@gm.com.

Thanking you and assuring you of our best cooperation and unstinted services at all times.

 

Frequently Asked Questions:

What is Recall ? Why would recall be announced on a Chevrolet vehicle?

At Chevrolet Sales India Pvt. Ltd (Chevrolet), we give utmost priority to product quality and customer safety & satisfaction. During our ongoing internal evaluation processes and routine quality checks, if we identify an improvement area in the vehicle to protect consumer from any potential vehicle defect, a recall is announced. Such recalls are announced only after thorough investigation and determination of appropriate action.

How can I tell if my vehicle has been involved in a recall?

To determine if your vehicle is involved in a recall, type your VIN in the search box above. If any recall repairs have not been completed on your vehicle you will be shown a red icon, prompting you to contact your nearest dealership. Your nearest dealership can be located via the dealer locator in the side panel.

Please note, that in the event of a recall, Chevrolet will work to quickly identify affected vehicles and notify our customers. In addition, the affected vehicle VINs are loaded onto this site. This process can take several days, but in rare cases it may take longer. If your vehicle doesn't appear on this site and you have concerns that it may be involved in a recall, please contact your preferred dealership and discuss your concerns with them directly.

If I haven't received a recall letter in the mail, is there still a possibility that my vehicle has been involved in a recall?

Yes, the vehicle specific information related to a recently announced recall may not be available at the time of the announcement. Recalls are issued by VIN and may not apply to every vehicle manufactured within a model year. There are multiple factors that determine if your vehicle is included in a given recall. For example, your vehicle could have been manufactured at a different time, in a different manufacturing facility or using different parts than those involved in the recalls.

Are there any Chevrolet vehicles not covered on this site?

Chevrolet provides information on this website for recalls announced on or after 2005. Any vehicles that were subject to a recall before this date, and/or after this date but have had the necessary recall repairs completed will not be flagged to return to a dealership. If you have any concerns around a vehicle manufactured prior to 2005 please contact your nearest dealership directly.

How do I interpret the numbers next to my red icon ?
  1. Shows the VIN number you entered, for verification.
  2. Lists out your recall reference number(s) for your vehicle
  3. Indicates the date the Recall Check database was last updated
I have got an yellow icon, what should I do?

It appears that we are unable to process the VIN because (1) it is either not a valid Chevrolet VIN or (2) it is associated with a vehicle that's older than model year 2005. Please contact your local dealer to determine if there are any outstanding recalls on your vehicle.

I still have questions, who should I contact?

It is recommended that you contact your preferred dealership and discuss your concerns with them directly. All Chevrolet dealers have access to the listing of vehicles affected by recalls. Dealers also have the correct repair methods, equipment and genuine parts required to effectively complete the repairs.

If after contacting your preferred certified service dealer your concerns are still unresolved, please call your local Chevrolet contact center 24/7 on 1800-3000-8080 or at gmi.cac@gm.com.

Where can I find more information about Chevrolet recalls?

To view the latest Chevrolet Recall news, click here.